Delicata First To Get ISO 9001 Certification
Delicata has become the first wine producer in Malta to be certified with the very latest ISO 9001 (International Organization for Standardization) accreditation, awarded for the quality of its winemaking and the customer service it provides.
Emmanuel Delicata Winemaker, a producer of internationally recognised award winning wines, announced in a press conference that its accreditation with ISO 9001:2008 was awarded because of the company’s proficiency in its, vineyard management, wine making procedures, bottling and packaging, marketing, sales, distribution and customer service.
ISO 9001 certification is a global standard for quality management practices. ISO is a network of the national standards institutes for 161 countries and is the world’s largest developer and publisher of international standards. ISO 9001:2008 is the newest and most demanding version of the standard certification. It is earned by organizations possessing a consistent ability to provide products that meet applicable, regulatory and customer requirements. Each participating organisation must constantly strive to improve customer satisfaction through the successful implementation, and continual improvement, of the system.
A spokesperson at the winery said “Our involvement with ISO, which advocates the implementation of the most up-to-date business processes and procedures available worldwide, will help assure all our trade partners and Delicata wine consumers that the wines they purchase from us are consistently good, not just because of our passion, but because of our now independently accredited winemaking skills, state-of-the-art equipment, advanced technology and our overriding focus on quality”.
“Delicata’s commitment to innovation, excellence and continuous improvement provided the framework for reaching this new level of ISO 9001: 2008 certification. By embracing the measurements set forth by ISO, Delicata’s business performance and productivity levels are now better aligned. We are especially proud to be the first winery in Malta to achieve this level of quality assurance, which will hopefully give wine consumers more and more confidence and appreciation in the lengths we go to, to ensure that each and every bottle of wine we produce is a quality one”.